UK reward metrics · Health & Protection

Do UK organisations provide a standalone virtual GP service (independent of PMI)?

Source lumi HRBase 267 organisationsFieldwork 2026 H1

43.1%Yes all employees

43.1% of organisations in the lumi HR community answered “Yes all employees” on standalone virtual GP service (base: 267 UK organisations, 2026 H1).

Figures describe organisations in the lumi HR community, not a random sample of UK employers.

How UK organisations answered

Yes all employees 43.1% Yes some 13.5% Via PMI only 10.9% No 32.6%
Standalone virtual GP service (base: 267 organisations, 2026 H1). Percentages percentages may not sum to 100 because of rounding.
Standalone virtual GP service: share of organisations by answer
AnswerShare of organisations
Yes all employeescommon43.1%
Yes somerare13.5%
Via PMI onlyrare10.9%
Noalternative32.6%

Common, alternative and rare describe how each answer sits against the community: the most chosen answer is common; an answer chosen by fewer than one in five organisations is rare.

Definition

Indicates whether a virtual GP service is offered in its own right rather than only bundled within PMI. See the methodology for how the base is built, how not-applicable answers are handled, the public floor, and which organisations are excluded.

Cite this figure
Source: lumi HR, UK Reward Metrics, September 2026, lumihr.co.uk/metrics/standalone-virtual-gp-service
Last updated 19 September 2026 · Data licence: CC BY 4.0 for the figures in the CSV download.

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