UK reward metrics · Benefits & Lifestyle

How do UK organisations handle reasonable-adjustment requests so employees — including neurodivergent employees — can access and use their benefits?

Source lumi HRBase 264 organisationsFieldwork 2026 H1

42.8%No

42.8% of organisations in the lumi HR community answered “No” on reasonable-adjustment process for benefits access (base: 264 UK organisations, 2026 H1).

Figures describe organisations in the lumi HR community, not a random sample of UK employers.

How UK organisations answered

No 42.8% Informal adjustments 34.5% Formal process 16.3% Formal process + dedicated support 6.4%
Reasonable-adjustment process for benefits access (base: 264 organisations, 2026 H1). Percentages percentages may not sum to 100 because of rounding.
Reasonable-adjustment process for benefits access: share of organisations by answer
AnswerShare of organisations
Nocommon42.8%
Informal adjustmentsalternative34.5%
Formal processrare16.3%
Formal process + dedicated supportrare6.4%

Common, alternative and rare describe how each answer sits against the community: the most chosen answer is common; an answer chosen by fewer than one in five organisations is rare.

Definition

How far the organisation supports neurodiverse employees and reasonable adjustments in accessing reward and benefits, from none to a formal process with dedicated support. See the methodology for how the base is built, how not-applicable answers are handled, the public floor, and which organisations are excluded.

Cite this figure
Source: lumi HR, UK Reward Metrics, September 2026, lumihr.co.uk/metrics/reasonable-adjustment-process-for-benefits-access
Last updated 19 September 2026 · Data licence: CC BY 4.0 for the figures in the CSV download.

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