UK reward metrics · Pay

What percentage of UK organisations have minimum hours paid per call-out in place?

Source lumi HRBase 148 organisationsFieldwork 2026 H1

87.2%in place

87.2% of organisations in the lumi HR community have minimum hours paid per call-out in place; a further 0% have it partly in place (base: 148 UK organisations, 2026 H1).

Figures describe organisations in the lumi HR community, not a random sample of UK employers.

How the base splits

In place 87.2% Partly in place 0% Not in place 12.8%
Share of the 148 organisations assessed, 2026 H1. Organisations answering not applicable or don’t know are excluded from the base.

What organisations answered

Minimum hours paid per call-out: share of organisations by answer
AnswerShare of organisations
No minimum12.8%
1 hour23.6%
2 hours36.5%
3 hours or more27%

Definition

The guaranteed minimum paid when staff are called out, expressed as minimum hours, if any applies. See the methodology for how the base is built, how not-applicable answers are handled, the public floor, and which organisations are excluded.

Cite this figure
Source: lumi HR, UK Reward Metrics, September 2026, lumihr.co.uk/metrics/minimum-hours-paid-per-call-out
Last updated 19 September 2026 · Data licence: CC BY 4.0 for the figures in the CSV download.

See how your organisation compares

Members see their own organisation against the peer group, by sector and size, on every metric.

Book a call