UK reward metrics · Pay

How do UK organisations handle guaranteed-hours offers for zero- and low-hours workers?

Source lumi HRBase 119 organisationsFieldwork 2026 H1

44.5%No

44.5% of organisations in the lumi HR community answered “No” on guaranteed-hours offers for zero- and low-hours workers (base: 119 UK organisations, 2026 H1).

Figures describe organisations in the lumi HR community, not a random sample of UK employers.

How UK organisations answered

No 44.5% On request 36.1% Proactively after reference period 19.3%
Guaranteed-hours offers for zero- and low-hours workers (base: 119 organisations, 2026 H1). Percentages percentages may not sum to 100 because of rounding.
Guaranteed-hours offers for zero- and low-hours workers: share of organisations by answer
AnswerShare of organisations
Nocommon44.5%
On requestalternative36.1%
Proactively after reference periodrare19.3%

Common, alternative and rare describe how each answer sits against the community: the most chosen answer is common; an answer chosen by fewer than one in five organisations is rare.

Definition

Whether zero-/low-hours workers are offered guaranteed-hours contracts based on their average hours, as introduced by the ERA 2025 right to guaranteed hours (expected 2027). See the methodology for how the base is built, how not-applicable answers are handled, the public floor, and which organisations are excluded.

Cite this figure
Source: lumi HR, UK Reward Metrics, September 2026, lumihr.co.uk/metrics/guaranteed-hours-offers-for-zero-and-low-hours-workers
Last updated 19 September 2026 · Data licence: CC BY 4.0 for the figures in the CSV download.

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